Getting Help

Posted November 20, 2025Updated November 21, 2025By Zak Kann

Need help? Here's how to contact support.

Before Contacting Support

Try these first:

  1. Check Common Issues & Solutions.
  2. Search the FAQ.
  3. Refresh the page and clear your browser cache.
  4. Try a different browser.

How to Contact Support

Email: zak@contentraptor.com

What to Include

Help us help you faster by including:

  1. Description of the problem.
  2. Steps to reproduce the issue.
  3. Screenshots (if applicable).
  4. Browser and device info (e.g., "Chrome on Mac").
  5. Error messages (if any).

Response Times

  • General inquiries: Within 24 hours.
  • Technical issues: Within 48 hours.
  • Urgent account issues: Faster response.

Paid subscribers receive priority support.

Feedback & Feature Requests

Have an idea? Email us! We love hearing from users.

  • Feature requests: Tell us what you need.
  • Bug reports: Help us fix issues faster.

What's Next?