Getting Help
Posted November 20, 2025Updated November 21, 2025By Zak Kann
Need help? Here's how to contact support.
Before Contacting Support
Try these first:
- Check Common Issues & Solutions.
- Search the FAQ.
- Refresh the page and clear your browser cache.
- Try a different browser.
How to Contact Support
Email: zak@contentraptor.com
What to Include
Help us help you faster by including:
- Description of the problem.
- Steps to reproduce the issue.
- Screenshots (if applicable).
- Browser and device info (e.g., "Chrome on Mac").
- Error messages (if any).
Response Times
- General inquiries: Within 24 hours.
- Technical issues: Within 48 hours.
- Urgent account issues: Faster response.
Paid subscribers receive priority support.
Feedback & Feature Requests
Have an idea? Email us! We love hearing from users.
- Feature requests: Tell us what you need.
- Bug reports: Help us fix issues faster.